Services

Regular servicing keeps your rig running smooth - but more than that it keeps you and your family safe when towing. We've all heard stories of wheels falling off or a bearing collapsing at highway speeds... these can be extremely dangerous with a caravan tethered to the back of the vehicle with your family in it. It's so important to have your van professionally serviced every 10,000kms. We take our services seriously at VCS, offering two comprehensive service options:

STANDARD SERVICE 

Focusing on the chassis components and safety/roadworthiness of your van, this service includes:

• Inspect & lubricate coupling, torque hitch bolts

• Inspect safety chains

• Tyres & wheels - tread wear, age and roadworthiness

• 7/12 pin plug - split pins & silicone spray

• Lubricate all external hinges, silicone spray all locks

• Test caravan running lights, ensure reflectors are compliant

• Inspect chassis & chassis welds

• Inspect sub-floor including all gas, plumbing and electrical lines

• Ensure water tanks are secure

• Test & lubricate stabilizer legs

• Clean and inspect hub drums, focusing on inner & armature surfaces

• Backing plates - clean & inspect, torque backing plate bolts

• Stub axles - check welds, clean & inspect

• Drum brakes - deglaze brake shoes, inspect magnets & brake wiring loom

• Disc brakes - inspect calipers, lines and actuator; deglaze brake pads

• Wheel bearings & races- remove, clean, inspect & repack (replace if necessary)

• New bearing seals and cotter pins with every service

• Leaf spring & beam axle suspension - inspect springs, axles, shackles, rockers, hangers & bushings; test bolts

• Independent suspension - inspect springs, shocks, hinge bolts & bushings; torque hinge bolts

• Grease all suspension grease points

• Handbrake - testing, lubrication & adjustment

• Service brakes - testing & adjustment of brake shoes

• Break-away system - testing

• Test ESC unit if fitted

• Respray drums

• Wheel nuts torqued & tyres inflated correctly

DELUXE SERVICE 

Everything in the standard service above, plus:

• Jockey wheel inspection & lubrication (test/replace thrust bearing)

• Full exterior inspection - focusing on silicone seals & j moulds

• LPG leak testing

• Smoke alarm & fire extinguisher inspection

• Inspect battery management system / 12v system

• Test batteries / ensure they're holding charge

• Test all internal / external lights

• Test 240v system - GPO wiring, earth leakage & circuit breakers

• Test 12v system - all sockets & accessories

• Clean air con filters

• Clean & test HWS - replace anode if required

Note:  All our services come with a comprehensive written report emailed to you

Having a caravan that properly tracks behind your tow vehicle is important for both safety and tyre longevity. 

Misaligned wheels can induce caravan sway as you approach highway speeds and for anyone that has experienced it, it can be nerve wracking! Caravan sway that gets out of control can be disastrous. 

Uneven tyre wear can be caused by misalignment, incorrect tyre pressures or incorrect/excessive caravan loading (or a combination of all three). In extreme cases, badly misaligned wheels can wear through tyres in as little as 5,000kms! This can be a costly excerise to change tyres so frequently.

Here at VCS, we take a comprehensive approach to caravan wheel alignments and focus on all possible causes, providing a comprehensive analysis of your van's current alignment and tyre pressures, as well as an assessment of your van's current loading. If required, we adjust parameters such as toe angle, camber and tyre pressure to bring your van's alignment back into the manufacturer's specs, as well as offering advice on proper loading to ensure your van tracks true and you obtain the proper mileage out of your caravan's tyres. 

All wheel alignment bookings come with a full written report.

If you have adjustable independent suspension and you suspect your van's tyres are wearing unevenly, please contact us today and let us help you out!

How often have you purchased a new van, taken it on a shake out trip and said 'Damn, I wish we had such-and-such installed at build!'. Or you've found the perfect second hand van at the right price but it lacks one or two of those must have creature comforts? 

Well, worry no more! Here at VCS we have you covered for all those essential aftermarket installs, right where your van is at, no need to tow it anywhere. Our aftermarket solutions include:

• Diesel heaters

• Solar & 12v system upgrades (see below)

• Electronic Stability Control systems

• Witi & RVSecure alarm systems

• 12v fans (i.e. sirocco, safety dave, etc.)

• Extra 12v sockets

• Extra 240v sockets (electrical safety certificate provided)

• Roof-mounted satellite installs (SatKing Pro)

• Starlink installs (including 12v van hook-up)

• Hitch/coupling upgrades

• A-frame/Toolbox mounted bike racks

• A-frame toolboxes

• Weight distribution hitches

• Jockey wheel upgrades (Trail-a-mate, Black Jack, etc.)

• Savvy level

• Anti flap kits

• Awning installs

• and more...

Sometimes we have little accidents with our vans - a door lock brakes or a stabiliser leg refuses to wind up, you hit a pothole and your leaf spring suspension snaps! Sometimes things stop working like running lights or your 3-way fridge. And sometimes, as our vans get older things just start to fail like the seals around windows or your suspension bushings wear out. 

For all of those times, we are here to help! As a mobile service, we may not be equipped or able to perform large repair jobs like re-cladding full sides of vans but for all your other repair needs feel free to contact us and we'd be happy to discuss your needs. 

Examples of jobs we cover:

• Suspension repairs - spring, strut, rocker arm, trailing arm, bushing replacement

• Braking issue diagnostics & repair - backing plates, brake shoes & magnets

• Hub / wheel stud replacements

• Structural welding jobs - stub axle / safety chain / jockey wheel clamp replacement

• Soft or squeaky floor repairs

• Awning replacement or repairs

• Window replacements

• Internal window blind re-tensioning

• Electrical diagnostics - including all lights, sockets and appliances (12v & 240v)

• Fridge diagnostics & repair

• External re-sealing (windows, j moulds, etc.)

• Removal & replacement of broken fixtures (stabiliser legs, tunnel boot doors, etc.)

• Vent/hatch repairs or replacement (switches, motors, lids)

• BMS/12v system diagnostics & repair - including chargers, inverters, shunts)

• Cupboard latches / misaligned doors repair

• HWS diagnostics & repair

• Water tank mounts / water level sensor swap outs

Similar to our repairs section above, we can tackle repair jobs covered by insurance or replace faulty appliances or broken fixtures on your caravan that are covered by the dealer's or manufacturer's warranty. We work closely with you, insurers, dealers and manufacturers to ensure these jobs are accurately and fairly quoted and delivered promptly so you can get back on the road again with a minimum of fuss and expense.

Whether it is increasing battery capacity, upgrading to a lithium-based system, upgrading your battery management system, installing new or larger capacity chargers or adding solar panels or inverters, we can help make your van more 'off grid' capable. We like to tailor solutions to your specific needs and budget. Contact us today to discuss options that are best suited for you.

Buying a new or second hand caravan can be a nerve-wracking experience, after all it's a big purchase! And let's face it, there's always the worry you could be buying a lemon or someone else's problem.

Here at VCS, we offer an independent pre-delivery inspection service, giving you peace of mind before your next purchase. Our comprehensive 80 point checklist includes:

• Full external inspection, focusing on:

  • • • • j moulds and all seals

        • Inspect composite/cladding walls for damage

        • inspect window mounting, frames and seals

        • inspect all external fixtures for adequate sealing

        • Inspect roof and all attached fixtures for adequate sealing

        • Water leak testing (note this is conducted via moisture meter readings - not done via positive pressure testing)

• A-frame inspection, focusing on:

  • • • • Coupling & hitch bolts

        • Safety chains

        • Break away

        • 7/12 pin plug

        • LPG leak testing

• Full underbody/chassis inspection - focusing on:

  • • • • Inspect all wiring electrical plumbing & gas lines

        • Inspect sub-floor for adequate sealing

        • Water tanks - tank and mounts secure to chassis, piping/drainage mounted & sealed to tanks

        • Inspection of all suspension components, torque bolts

        • Torque backing plate bolts

        • Test bearings for grease and hubs for any play

        • Ensure service brake wiring loom is attached to hubs

        • Inspect chassis & chassis welds

        • Ensuring all ingress/egress points on the sub-floor are sealed

• Full internal inspection and testing - focusing on:

  • • • • Testing all 12v lighting (internal & external)

        • Testing 12v & 240v sockets - ensuring function & zero earth leakage

        • Testing all 12v & 240v appliances & accessories

        • Testing pump, faucets and all plumbing lines for leaks

        • Inspect ply walls and ceiling for finish

        • Moisture test internal ply walls and roof for leaks

        • Inspect all cabinetry for alignment & proper latching

• Testing running lights

• Ensuring reflectors are ADR 13/00 & 47/00 compliant

• Test stabiliser legs

• Inspect tyres, rims & hubs - ensuring correct wheel nut torque and tyre inflation

• Test service brakes, handbrake & break away systems

• Test ESC (if fitted)

• Ensure smoke alarm is fitted & functional

• Ensure fire extinguisher is fitted and easily reachable

• Ensure full set of keys are present - test all locks

• Ensure electrical and gas safety certificates are provided

• and more....

All pre-purchase inspections receive a full written report and a link to a personal online album of all photos taken (usually around 200+ photos!). If any issues are found we fully communicate these to you and to the dealer on the day to ensure we provide them with time to rectify the issues prior to pickup. 

Whilst we're a very caravan-focused business, we cannot forget about the next most important equation in your touring setup: the tow vehicle!

Here at VCS, we've partnered with a qualified auto-electrician and can provide the following mobile (on site) services:

• Anderson Plug wiring (50 Amp - 175 Amp)

• Reverse camera installs - both free standing or paired with caravan reverse camera

• Brake controller installs

• Wiring to run your 3-way fridge on 12v whilst towing

• Second battery install with isolator

• Canopy / tradie installs (solar, battery, inverter, 12v management systems)

• Entertainment system installs

• UHF installs

• and more!

Contact us for more information or to make a booking